Overview

At soulPhoodie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from soulphoodie.com.

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Information We Collect

When you visit our site, we may collect:
• Personal Information: Name, email address, shipping address, billing address, and payment information when you make a purchase.
• Device Information: Browser type, IP address, and time zone to help us improve site performance.
• Usage Data: How you interact with our website, products, and emails.

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How We Use Your Information

We use your information to:
• Process and fulfill your orders
• Send order confirmations and shipping updates
• Communicate with you about promotions or product updates (only if you’ve opted in)
• Improve our site and customer experience
• Prevent fraud or unauthorized transactions

We will never sell your personal information.

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Cookies

Our site uses cookies to enhance your browsing experience. Cookies help us understand how visitors use the site, remember your preferences, and improve functionality. You can disable cookies through your browser settings, but some site features may not work properly.

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Email Marketing

If you subscribe to our email list, we may send you updates about new drops, promotions, or special events. You can unsubscribe anytime by clicking the “Unsubscribe” link in any email.

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Third-Party Services

We use third-party providers such as Shopify, Google Analytics, and Klaviyo to power our store and email communications. These services may collect limited data as necessary to perform their functions. Each third party has its own privacy policy governing how they use your information.

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Data Retention

We keep your personal data for as long as necessary to fulfill your order and comply with legal obligations. You can request deletion of your data at any time by emailing admin@soulfoodie.com.

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Your Rights

Depending on your location, you may have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your information
• Withdraw consent for marketing communications

To exercise these rights, contact us at admin@soulfoodie.com.

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Security

We take appropriate steps to protect your data through encryption, secure payment gateways, and limited access within our systems. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

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Changes to This Policy

We may update this Privacy Policy occasionally to reflect operational or legal changes. The latest version will always be posted on this page.

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Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:
soulPhoodie
Email: admin@soulPhoodie.com
Website: www.soulphoodie.com