Shipping policy
Shipping Policy
At soulPhoodie, we take pride in getting your order to you fast, safe, and smooth.
Processing Time
All orders ship within 1–2 business days after purchase. You’ll receive a tracking email as soon as your package is on its way.
Shipping Options
We currently ship via USPS within the United States.
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Standard Shipping: 3–5 business days
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Priority Shipping: 1–3 business days
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Free Shipping: Orders $70 or more
Lost or Delayed Packages
If your package is lost or delayed, contact us at admin@soulphoodie.com within 14 days of the expected delivery date so we can help resolve it.
Returns & Exchanges
At soulPhoodie, we want you to love what you ordered. If something isn’t right, we’ll make it right.
Eligibility
We accept returns and exchanges for items that are unworn, unwashed, and in their original packaging.
How to Start a Return
Email admin@soulphoodie.com within 14 days of receiving your order. Include your order number and a brief reason for the return or exchange.
Refund Options
If there’s an issue caused by us, we’ll send you a replacement or issue a full refund once the original item is received and inspected.
Shipping Costs for Returns
Customers are responsible for return shipping costs unless the error was on our end.